Want to return an item, or need a refund? Hers the information you need.
RETURNS POLICY
We do not accept returns on ANY opened products.
Even if you’ve just opened it and haven’t used it, we sadly can not accept a return as it is not sanitary.
If you are wanting to return a brand new product, please contact us with the details further below on this page.
REFUNDS POLICY
If you’ve received a broken or faulty item, you have the right to be refunded.
Please send proof of:
The name in which you ordered under, your order reference code and evidence of the broken/faulty item(s) to our Customer Help email:
OR you can send it to our instagram:
@AnoushBeauty
We will try our best to solve your issue, but please be patient and give us some time to sort it out.
Please note that broken items are never our fault, so you may receive a partial refund, or we will send out another of the item(s).